Frequently Asked Questions
Is Egli's Sheep Farm a family owned and operated business?
Yes, in 1952 Robert and Margarit Egli emigrated from Switzerland to an old
homestead in rugged Northwestern Ontario and started what would become Egli's Sheep Farm
The farm produced lamb meat, wool and sheepskin
and a small retail business began. Over 50 years later Egli's Sheep Farm
employs local sewers who manufacture
sheepskin products on site, while maintaining a working family farm. In 1998 Robert and Margarit handed
over ownership to their son Peter and his wife Denise. They took over the business and
expanded the farm into an animal park that includes a variety of common and exotic farm
animals in addition to sheep. The retail store has become one of Canada's largest shops
specializing in wool and sheepskin products.
Do all Egli's wool and sheepskin products come from your own sheep?
In the beginning all the wool and sheepskin was produced from
sheep. However, as the business grew, and production and sales increased, wool and sheepskin was
brought in to meet the growing demand. The wool and sheepskins that are now sold in the store and those used for
manufacturing are produced from sheep raised in Australia and New Zealand.
Does Egli's Sheep Farm wholesale your products?
We do not wholesale our manufactured sheepskin products.
Egli's Sheep Farm
sheepskin products are available only through our store in Minnitaki, Ontario, either in
person, by mail-order, telephone or on our web site. It is the best way for us to guarantee and control the
quality of goods and service to our customers.
What is your policy for returns or refunds?
Egli's Sheep Farm
guarantees 100% satisfaction. If you
are not happy with your product or if there is a problem, we want to know about it. Returns will be
accepted up to 90 days from date of purchase. If returning by mail please complete the mail order return form we include with every mail order or call toll-free 1-800-465-2966
Please see our refund policy
for more information.
Do you accept credit cards?
Using a credit card is the easiest way to make a purchase from our online store. We accept all major credit cards
when purchasing online through Paypal (Note:you do not have to have a PayPal account to use this service). Only Visa or MasterCard
can be used for phone or mail-in orders. We will also accept a certified cheque or money order. Sorry, but we cannot
accept C.O.D. mail orders. A special note to our USA customers: all prices on the web site are in Canadian dollars.
The current exchange rate will be used to calculate the US dollar amount that will be shown on your next credit card statement.
What is the difference between sheepskin, shearling and "fleece-lined"?
Both sheepskin and shearling are tanned hides from the sheep. Shearling refers to a sheepskin
that has been clipped resulting in shorter wool lengths, usually between 10 to 25 mm (3/8 to 1 inch). Shearling is often used for manufacturing
purposes. Sheepskins are often used as rugs or trims on some products and have a much longer wool length than the shearling. The term "fleece-lined"
is often used to describe a synthetic fibre knit to make it look like sheepskin. These do not have the same qualities and properties of real sheepskin
How do I clean and take care of my sheepskin rug?
With proper care, your sheepskin rug will provide you with many years of comfort and enjoyment.
Please see Care Tips
for specific instructions on caring for your sheepskin rug.